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AI Powered Borderless Call Experience!

Step into an extraordinary customer experience with Dtec AI Call Center : Take your service quality to the top with autonomous call management, instant solutions and 24/7 multilingual support. Increase efficiency and satisfaction with a system that becomes smarter in every interaction.

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Dtec AI Call Center

Our Dtec AI Call Center solution revolutionizes customer experience by managing incoming and outgoing calls without human intervention!

The Future of Call Experience Has Begun.

Revolutionize customer service with our AI-powered call center solution. DtecAI automatically manages incoming and outgoing calls, provides personalized service, and offers 24/7 uninterrupted support.

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Smart Call Reception

Smart Call Reception

Accurate routing and instant resolution for every call.

Autonomous Outbound Calls

Autonomous Outbound Calls

Notifications, reminders, and surveys.

24/7 Service, Multilingual Support

24/7 Service, Multilingual Support

Uninterrupted, global support experience.

Continuously Learning Intelligence

Continuously Learning Intelligence

A system that improves with every interaction.

Scalable Structure

DtecAI can flexibly adapt to all scales from small teams to global operations. It meets growing needs without additional development.

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Security

Enterprise Security Standards

All communications and transaction records are encrypted and stored in accordance with international security standards. DtecAI takes your data privacy seriously.

How It Works?

Be present with DtecAI wherever your customers are.

Instant Detection and Routing

When a customer calls you, DtecAI automatically answers the call.
It analyzes the caller’s need within seconds.
Provides or routes the most accurate response based on the topic.

Listen, Understand, and Respond with AI

Understands what the customer says and wants with NLP technology.
Offers a natural and fluent conversation experience similar to a human.
Learns from each interaction to give more accurate responses in the future.

Efficient, Measurable, and Always Ready

Calls are autonomously made for appointment reminders, campaigns, and surveys.
With 24/7 service, no incoming call is left unanswered.
Reduces operational costs and increases customer satisfaction.

Start using it today!

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Automated Process Flows

Say goodbye to manual operations. Emails, SMS, or CRM entries triggered after each customer interaction are fully automated. Save time, eliminate errors.

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Ecosystem

Thanks to its advanced natural language processing capabilities and high-level artificial intelligence features, Dtec not only understands the driver's voice commands but can also detect the driver's mood through its built-in autonomous learning system and emotional reconciliation mechanism, and proactively offer solutions and services by anticipating needs and requests.

Ecosystem Poster

Dtec Assistants

All-in-one smart voice assistants:

Guidance with every command, comfort at every step.

Dtec Car Assistant
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Dtec Car Assistant

Enables conversation with vehicles as if talking to a human. It interacts with you through voice recognition technology and quickly executes the information or commands you request.

Chat Module
Face Recognition
Phone Control
Vehicle Hardware Control
Dtec Shopping Assistant
Dtec Smart Home Assistant
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An Extraordinary Assistant Experience

All-in-One Smart Voice Assistants.

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Natural Language Understanding (NLU)

Speech comprehension for intuitive user communication, context-rich interactions

Multimodal Interaction

Seamless voice, text, and visual transitions for flexible user interaction

Personalization and User Recognition

Learn and remember user preferences by tailoring responses to personalized interaction

Integration with Third-Party Services

Connect to various services to create a central hub for convenience

Context-Aware Task Continuity

Maintain context for smooth interactions, reducing the need for repetition

Other Applications

Basic and static responses and answers.

Single-mode interaction.

Non-personalized experience

Closed ecosystem

Basic interactions

Experience the Future of Mobility with Dtec Token!

Dtec Token enables voice command control through the Dtec Assistant, which operates on blockchain infrastructure. You earn tokens when your vehicle is charged or when you use the assistant. These rewards can be freely spent within the system and used to create value. Thanks to real-time data, artificial intelligence, and secure blockchain integration, mobility is now smarter, more rewarding, and entirely personal.

Voice Command Access

Instant voice access to IoT devices and applications.

Artificial Intelligence Integration

Assistant-supported, continuously evolving smart mobility ecosystem.

Personalized Experience

Dynamic optimization based on driving habits.

Token Earning

Earn tokens through charging and assistant interactions, use them as you wish.

Real-Time Data

Efficient mobility with instant route and driving insights.

Blockchain Assurance

The transparent, secure, and traceable transaction infrastructure of blockchain.

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TÜBİTAK
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Minds Meet Background

the place where all minds meet